This is a brand new OEM replacement kit for the XR, XRC, XRCA, XRA, XRV and XRVC 18mm pumps. The kit comes with 3 ceramics. If you have water leaking from the bottom of your pump between the head and the crankcase check to see if your ceramics are cracked or in the case of these corroded. If you also need a seal kit here is the item number you need: 280846021188. Because we sell at our retail location and in other places on the internet we sell hundreds of items per week and there are times when we will back order items while waiting for our new stock to arrive. Exceptions may occur only when customer provides P. Box and not a physical address. Damages: If an item is damaged, please inform the driver and contact the carrier immediately. Also, take notes of the damage and pictures of the item and box. Damages will be handled immediately but credit cannot be given until the item is received. Feedback: Feedback is very important to us. Good communication will fix most problems. Once you leave feedback, we will do the same. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Outdoor Power Equipment\Pressure Washers". The seller is "americanairless" and is located in this country: US. This item can be shipped to United States.